What is Total Care?
TotalCare is our all-inclusive turnkey managed service solution. Managed Services is commonplace and is offered by nearly every IT support provider in the industry. Not so common is Velecor’s client-centric, fixed-monthly pricing strategy which eliminates confusion and budgetary concerns.
TotalCare will provide you with a single vendor, a consistent bill, a single source for total support, and a single point of accountability. Bonus: because TotalCare is a flat-fee service, there are no additional fees!
Total Care Benefits
Total Care Managed Services Provides:
Want to know more about our turnkey managed services?
For each client, we set up multiple monitoring systems that detect nearly every problem before it occurs. We are quickly alerted to anything unusual and a ticket is opened. Automated escalation procedures ensure urgent responses. Well over 95% of issues are resolved remotely. And most often, problems are resolved before ever reaching our clients.
Our Managed Solutions
Velecor’s managed IT services are an attractive alternative to traditional in-house IT service delivery. Why? Because our first job is to provide the attention, urgency, and skills required to keep your technology running smoothly and your business humming without downtime.